Check out our cover story on Workforce Management Excellence Essentials magazine cover story in September 2017. Massive data is coming at the workforce 24×7 and accelerating. Employees are overwhelmed – more so than ever before. Digital technology is here. Jobs are being automated – a phenomenon never before experienced. As such, work gets done differently. Work now is a partnership between human and machine. To stay as pertinent contributors, workers require greater expertise. They need to move up the knowledge pyramid and operate at a higher cognitive level. Tomorrow’s worker must be insights experts.